Privacy Policy

piqe (hereinafter "the Company") values the personal information of its users and complies with the Personal Information Protection Act (개인정보 보호법), the Act on Promotion of Information and Communications Network Utilization and Information Protection (정보통신망 이용촉진 및 정보보호 등에 관한 법률), and other relevant Korean legislation. This Privacy Policy explains how we collect, use, store, and protect your personal information.

The Company collects personal information for the following purposes:

• Account registration and management: email address, display name, profile image, social login identifiers (Google, Apple, Kakao)
• Service provision: artwork uploads, Piqe credit transactions, ranking calculations, notification delivery
• Communication: service announcements, artist invitations, support inquiries
• Service improvement: usage statistics, error logs, device and browser information
• Payment processing (Pro subscription): payment method details, billing history (processed through third-party payment providers)

Required: email address, display name, social login identifier

Optional: profile image, artist bio, portfolio links

Automatically collected: IP address, device type, browser type, operating system, access timestamps, cookies, service usage logs

We collect personal information through the following methods:

• Direct input by the user during registration and profile setup
• Automatic collection through cookies and analytics tools
• Information received from third-party social login providers

Personal information is retained for the duration of your membership. Upon account deletion, all personal information is destroyed without delay unless retention is required by law:

• Records of contracts or withdrawal of subscriptions — 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of payment and supply of goods — 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of consumer complaints or dispute resolution — 3 years (Act on Consumer Protection in Electronic Commerce)
• Website visit logs — 3 months (Protection of Communications Secrets Act)

Destruction methods: electronic files are permanently deleted using technical means that prevent recovery; paper documents are shredded or incinerated.

The Company does not provide personal information to third parties without the user's prior consent, except in the following cases:

• When the user has given explicit consent
• When required by law or requested by investigative agencies
• When necessary for payment processing (limited to payment provider and billing data only)

The Company outsources the following tasks and ensures that the service providers comply with personal information protection laws:

• Cloud hosting and database: Supabase (Singapore region)
• Image storage and CDN: Cloudflare
• Email delivery: Resend
• Web hosting: Vercel
• Payment processing: to be determined (Phase 2)

Users (and their legal representatives) may exercise the following rights at any time:

• Right to access personal information
• Right to correct inaccurate information
• Right to request deletion of personal information
• Right to request suspension of processing
• Right to withdraw consent

Requests can be made through account settings or by contacting hello@piqe.art. We will respond within 10 days in accordance with applicable law.

The Company uses cookies and similar technologies to maintain login sessions and analyze service usage. Users may refuse cookies through browser settings, but some features may be limited as a result.

The Company implements the following measures to protect personal information:

• Encryption of personal information during transmission (TLS)
• Encryption of passwords and sensitive data at rest
• Access control and authentication for internal systems
• Regular security audits and vulnerability assessments
• Row Level Security (RLS) on all database tables

Some of our service providers are located outside of Korea. By using piqe, you consent to the transfer of your personal information to servers in the United States and Singapore. We ensure that all international transfers comply with applicable Korean data protection laws and that service providers maintain adequate safeguards.

The Company designates the following officer for personal information protection inquiries:

• Title: Personal Information Protection Officer
• Contact: hello@piqe.art

For unresolved complaints, users may contact the Personal Information Dispute Mediation Committee (www.kopico.go.kr, 1833-6972) or the Korea Internet & Security Agency (privacy.kisa.or.kr, 118).

This Privacy Policy may be updated from time to time. Material changes will be announced through the service at least 7 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated policy.